Overall Rating1.671.671.671.671.67
Quality1.671.671.671.671.67
Affordability2.332.332.332.332.33
Service1.331.331.331.331.33

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3 Customer Reviews of “Lowes Retractable Awnings by Awntech”

Review by Victoria N., August 29, 2012

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Anyone that gives Awntech a rating higher than the lowerst has not waited long enough for the sun to shine. It fades and there is no warranty. The website claims there is a “limited” warranty which translates to “when the fabric fades you can buy a new one from us”….for over $300. The fabric fades within months and there is no warranty or guarantee on the product although it is stated on their own website that there is a five year warranty on the fabric. Customer service is limited to 2 workers that are dishonest and the business practice of this company is fraudulent. Other reviews on Awntech products match this one.

Review by Bill W., August 11, 2012

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After only five weeks, the awning failed due to no gear lubrication, and we have to roll the $1000+ piece of crap up by hand. I have subsequently contacted a law firm and am in the process of filing a legal solution to this unbelievable mess. I caution anyone doing business with this company, to never expect any response to a warranty issue, and only if you have purchased their junk from a company such as Home Depot, (who has horsepower), can you ever hope to get any results.

Review by Trudy C., July 25, 2012

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After a long, long wait, I finally gave up hearing from Awntech.

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